Oour first step would be to learn as much about your business as possible. How does it function, who are the key stakeholders, customers and competitors? Where are your opportunities and what are your business challenges? In this phase we would meet with stakeholders in various areas of the business.
Our next step would be to document a strategy based on our understanding of your business and our knowledge and experience. This document is essentially a "strategy concept" and lays down a foundation on which we will build. This is by no means complete, and is only there to provide direction to everyone.
The next phase is to have our assumptions tested by key stakeholders, and to refine our conceptual document into a working plan. This could be in the form of further workshops or interviews. The final document will be your roadmap so that you have clear direction when you get to the implementation phases.
The final phase would see us implement the strategy based on agreed projects, timelines and budgets. It is important to note that your strategy is a living document. This means that there needs to be continual monitoring and refinement to your strategy.
Please submit a high-level brief for your proposed project and let's start a conversation. We will formulate a proposal based on the information you give us.
Naturally we do our best work after we’ve spent some time with your business, but sometimes you need to get some idea of costs and process, especially when you are evaluating potential digital partners.